WAIT INC

WAIT INC Trading Platform Privacy Policy

Last Updated: 4/10/2025

1. Introduction

This Privacy Policy explains how WAIT INC ("we", "us", or "our") collects, uses, shares, and protects your personal information when you visit our website, use our trading platform, mobile applications, or engage with our services. Your privacy is important to us, and we are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy legislation.

2. Information We Collect

We collect and process the following categories of personal information:

Account Information: When you register for an account, we collect your name, email address, phone number, date of birth, nationality, and residential address.
Identity Verification Information: To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we may collect government-issued identification documents, proof of address, and in some cases, a photograph or video recording for facial recognition verification.
Financial Information: Information about your bank accounts, cryptocurrency wallets, payment methods, transaction history, trading activities, account balances, and tax identification numbers.
Technical Data: IP address, login data, browser type and version, device information, time zone setting, location data, operating system, and platform.
Usage Data: Information about how you use our website, products, and services, including your trading preferences, strategies, and risk profile.
Communications: When you contact our customer support, we record and store your correspondence and information provided during these interactions.

3. How We Use Your Information

We use your personal information for the following legitimate purposes:

To create and manage your account, verify your identity, and provide our services
To process and execute your trading orders and transactions
To comply with legal and regulatory obligations, including KYC, AML, and tax reporting requirements
To detect and prevent fraud, unauthorized access, and other potentially prohibited or illegal activities
To improve and personalize your experience with our platform
To communicate with you about your account, security updates, and service-related notifications
To provide customer support and respond to your inquiries
To conduct research and analytics to improve our services and develop new features
To send you marketing communications about products and services that may interest you (where you have consented to receive such communications)

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual Necessity: Processing is necessary for the performance of our contract with you to provide trading services.
Legal Obligation: Processing is necessary for compliance with legal obligations to which we are subject, such as financial regulations.
Legitimate Interests: Processing is necessary for our legitimate interests, such as preventing fraud and ensuring the security of our platform.
Consent: Where required by law, we will process your data based on your explicit consent.

5. Data Security

We implement robust technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of sensitive data, secure socket layer (SSL) technology, multi-factor authentication, regular security assessments, and strict access controls. We regularly review and update our security practices to maintain the highest standards of data protection.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of information, the purpose for which it is used, and legal requirements. When your data is no longer necessary for these purposes, we will securely delete or anonymize it.

7. Data Sharing and Disclosure

We may share your information with the following categories of recipients:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, identity verification services, cloud hosting providers, and customer support tools.
Financial Institutions: Banks, cryptocurrency exchanges, and payment processors to facilitate transactions.
Regulatory Authorities: Government agencies, law enforcement, and regulatory bodies when required by law or to protect our rights.
Business Partners: Trusted partners who help us provide and improve our services.
Professional Advisors: Lawyers, auditors, and insurers who provide consultancy, legal, insurance, and accounting services.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable laws. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

8. International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. Whenever we transfer your personal data to countries outside your jurisdiction, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as standard contractual clauses approved by relevant data protection authorities.

9. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Right to Access: The right to request a copy of your personal information that we hold.
Right to Rectification: The right to request correction of inaccurate or incomplete personal information.
Right to Erasure: The right to request deletion of your personal information in certain circumstances.
Right to Restrict Processing: The right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object: The right to object to our processing of your personal information in certain circumstances.
Right to Withdraw Consent: The right to withdraw your consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. We will respond to all legitimate requests within the timeframes required by applicable law.

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about the types of cookies we use, why we use them, and how you can control them, please see our Cookie Policy.

11. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: privacy@waitinc.com
Address: 123 Trading Street, Financial District, New York, NY 10004

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with your local data protection authority.